Art Ready?
When sending your artwork via E-Mail it is very important that you include all the information like PO# & Customer Service Representative (If Known).
GOT QUESTIONS?
ABOUT ART COLORS
Full color process printing uses a combination of four inks that reproduce a wide range of colors at the cost of only four colors.
If your art/branding has very specific color guidelines, please provide them to us as a CMYK breakdown (ex: C10 M50 Y40 K15), or provide a Pantone value the factory can reference. However, we cannot guarantee an exact Pantone match when printing using a full color process.
Colors must be CMYK. 4 color process grays, should be created from black, or they may produce undesired results in CMYK. The percentage must not be below 18%, or it may not print.
All colors must be a valid Pantone+ Solid Coated name. (Ex: Pantone XXX C) If not, it will not be recognized, and will be produced from a varied CMYK breakdown that can render undesired results.
Gradients created from Pantone Solid Coated colors yield undesired results. These may need to be converted to a strictly CMYK breakdown in order for the gradient to be smooth. However, the colors will be altered, and may not look like the Pantone Solid Coated colors originally desired.
ABOUT SUBMITTING ART
We recommend to e-mail your artwork with all the details of the order. Mailing a CD, USB drive may delay the whole process.
If your artwork is bigger than 10+ MB, there are few free online services like WeTransfer or Dropbox. We have no affiliations with either of those companies, but those are the most used to send large files.
We understand in most occasions having a high resolution file is not possible, JPEG files are highly not recommended. We can’t use a JPEG for printing, we will have to re-create your artwork in order to print it. Depending on the artwork it may has an additional fee.
If you submitted the incorrect artwork, please let us know as soon as possible in order to wait for the correct version of the art.