FREQUENTLY ASKED QUESTIONS
The lead-time for production is noted for each item on the website just below the product description under the Additional Information tab. Production time excludes weekends and holidays. Please allow time for your shipping method selected.
If you are distributor and would like a printed copy of our catalog. Please email us at: [email protected]
We also have the same printed version of our catalog in a digital version. Please visit the homepage for the direct link to Zoom Catalog or click here: http://zoomcatalog.com/catalogs/peerless-umbrella-2019
For artwork, please email us directly to: [email protected]
If artwork is over 25 MB, there are many free online services like WeTransfer that will let you send any file up to 2 GB. Please go to: www.wetransfer.com
Peerless Umbrella can also set up direct FTP access, please email us to: [email protected], to set up FTP credentials.
Distributors can easily order samples from our website. Please its important to enter the ASI/PPAI numbers so we can forward your order to your favorite Customer Service.
Unfortunately we don’t sell to end users, all sample orders that come without proper ASI/PPAI numbers will be cancelled. End users have the option to contact their local Peerless Distributor, please let us know if you need more information about Distributors in your area.
Customers with a valid login and sales order number can now check their order status by simply login into the website and click the option on the top right corner “Order Status”. Customer without login credentials can easily register online.